Customer Testimonials
The sales consultants are very friendly, managers are great at working around your budget and giving you the best deal for your buck!
Kaitlyn has been excellent in taking care of us . Knowledgeable and always willing to go the extra mile
We were pleased with the service we received. Kaitlynn was able to answer all of our questions courteously and effectively. The process was relatively simple. We will be sure to recommend your dealership in the future!
We had a very easy process Kaitlynn was amazing. We would definitely recommend and will return in the future
Everyone is very kind and helpful. We have now bought two vehicles from the Waynesville Autostar and we are happy about both vehicles.
Thank you, Ron Russell, for the friendly service and quick turnaround at the dealership. Also, thanks to Laura Sanders who was very helpful on the phone and texting upon my initial inquiry to the vehicle. Very nice experience overall.
Very friendly and helpful Ianswered all of my questions that I had about the vehicle that I was looking at and made it easier for me to trade two vehicles on one vehicle
My experience was an absolute pleasure. The staff was very accommodating. I felt right at home.
Good place to purchase from, always helpful and very friendly. No pressure buying. Highly recommend
The auto market is crazy right now and Ron and the team made it so much easier for me to get the car I wanted.
Kaitlynn was very knowledge about the Jeep and it’s features and good communicator..Devon provided a very fair deal and worked hard to overcome issues with the manufacturing plant.
my second car bought here great customer service! Ms Kaytlynn is very proffesional & made the wait time a nice experience
We came up to se about getting a jeep and James Miller did an awesome job he did everything he could do for us. It was over all a great experience Would highly recommend Auto Star to everyone.
They went above and beyond in helping with the purchase of our truck and some unexpected problems shortly after.
Greg was such a great help in getting me in new car. He is very enthusiastic and loves what he does! Best car buying experience so far! Thank you AutoStar!
Gregg was great and very sufficient. We went into the dealership and told him exactly what we wanted, and what we needed in order to buy a car. The dealership worked extremely hard to get us in a vehicle that fit our family. A very easy and stress-free car buying process.
Greg was great and very friendly. He was very helpful with my situation and helping get me into my new car! I would definitely recommend Auto Star in Waynesville!
Super easy team to work with.. inquired online first about vehicle and was directed to come in person next day. Took a test drive within 15 minutes of arriving and was out the door with the vehicle within a couple hours. All around great sales and financing team to work with.
He was very helpful and no pressure a good sales man we love the truck
Kaitlynn did awesome job of helping me get this awesome vehicle!😁 Great experience! It made by in a car fun!😁 Thank you so much Kaitlynn!!
The whole process was great we were calm and not stressed out at all during the whole thing we were a special case because of the vehicle we were trading in so it was a little tougher for them to work numbers but we didn't have to go back and forth at all we liked everything that they gave us and told us and the selection of the vehicle was great they really worked with our needs and our wants and took the time to listen to us and make sure that we were happy with our selection. Katlynn ...
James was great to work with. Will definitely recommend others to go see him about a new or used car. Made the hassle of car buying an enjoyable experience.
Extremely happy with my purchase experience from AutoStar. James was the best salesman I've dealt with! Very helpful and always responded quickly.
James was a pleasure to work with while purchasing our Suburban. He made the process easy for us and was very personable. Couldn’t recommend James and Autostar enough!! Thank you so much!!
Ron was very helpful in making sure I had a ride to and from work why I waited to pick my truck up. Great service, highly recommend them!
Would highly recommend Kaitlynn, Rick and everyone at WAYNESVILLE AutoStar for your next car purchase. Great dealership and great people!
James was very personable and excellent to work with. Car shopping with a 4 month old can be stressful but he made it a great experience! Highly recommend!
Dealership works well with the customer to get the best deal possible and is very friendly.
Kaitlynn and Jenni helped make our car buying process and overall experience super smooth! I appreciate that they listened to what we were looking for and worked with us on a price that fits our budget. Very friendly people and environment!
Great first experience for me and Ron and Brooke were awesome helping me achieve a goal to start working on my credit
They were a friendly and knowledgeable staff. Josh was very kind and easy to work with.
Ron was so patient with me - we waited 6 months for my Equinox to arrive! The transition process was so smooth; thanks, Ron!
The process went very smoothly. All the employees were knowledgeable and helpful. When I arrived, they were prepared to do the transaction quickly.
Working with Josh and Paul at AutoStar was a surprisingly smooth experience. They made the car buying process relaxed and fun! They showed me several different cars that fit my needs and my budget, and helped me get financing even as a self-employed student. Everyone there at AutoStar was great to work with.
Kaitlynn was very helpful, knowledgeable and courteous. She answered all of my questions and assisted me learning the features of my new truck.
Ron my sales man was great! Only issue was they made me finance my vehicle instead of paying it out right.
I had a wonderful experience. James was super helpful and thorough and worked to get me what I needed. The whole staff at Autostar were friendly , helpful and knowledgeable.
They were very kind and helpful. They helped me find the car I truly wanted and love! Thanks again!
Excellent service I will be back I. The future highly recommended will be a repeat customer for life
We highly recommend Auto Star! Our sales person Katlynn Grubb did an amazing job. She was knowledgeable and made sure that we felt valued as customers. The entire staff were friendly and professional. They made every step of the process easy and comfortable while ensuring we received the fairest price possible. We will definitely shop with Auto Star again!
If I could give this place and James specifically more than 5 stars I definitely would!!! Everyone was so nice and helpful and I’m so thankful I held out and waited for the perfect vehicle which James promised he would find me, and he definitely did!!! I couldn’t be happier!
Everyone is amazing! Couldn't ask for a better buying experience. Devin the sales manager was great. My sales lady kaitlynn done an amazing job. Buy your next car from autostar!
Big Shoutout to Greg and Jenni at Auto Star, Waynesville! They made the car buying experience super easy!! I LOVE my Jeep!! Will definitely recommend them to all my friends and family!!
This is a great dealership! They set me up quick and had my vehicle cleaned great!
Great dealership to work with very professional with everything would highly recommend to anyone buying here
Thank you to everyone who worked so hard to get me into my dream car for the deal that I needed and wanted!
We had been looking for a vehicle for a long time. Sam got us in one that we love right right away. Thank you for being so patient and for being such a pleasure to work with. She even took the time to be kind to my children.
James was super helpful in finding me a vehicle. He worked for an entire week contacting me and updating me about a car. He got me into the one I wanted for a low price!
I loved how they worked with me and helped me get a brand new car.
Greg, Devin and Jenny were very professional from start to finish with our new jeep purchase. Can’t wait to order another one next year. They for sure have our business. A+++++
Amazing dealer and amazing service! Helped me so very much and I’m so grateful for him and everyone that helped! Thank you for my new car!
Very nice man! We had a great experience with Ron an would highly recommend him! Typically the sales person is one of the worst parts of buying a car, not this time! Thanks for all your help!
Very easy no hassle process. It was a great experience i would definitely recommend this dealership!
It was a wonderful experience and the dealership was very helpful today! We will definitely be back again!
Great customer service my second time buying a vehicle from here, would highly recommend them to anyone in search of a car or truck.
Greg and Devin worked hard to get me into the vehicle I wanted. Greg took personal responsibility for every step of the process. Great experience!
The dealership (and Josh in particular) went above and beyond to keep us posted on the delivery of the vehicle we were interested in, and made the buying process extremely easy and convenient. Would definitely recommend to anyone in the market for a new vehicle!
OMG! I had so many things go wrong at once that caused me to have to drive my pitiful limping car into the dealership unannounced. The tire place I took it to first didn't have a lock for the tires so there was nothing they could do. Then when we started to leave, the battery was dead. They jumped us and we drive straight to Autostar where we bought the car. I was not in a good mood but tried so hard to not take it out on the cashier that was checking me in. Then Greg showed up ...
I've been stewing on getting a new car for months, looked around at a few lots but nothing cought my attention. Finally drove into Auto-Star in Waynesville, saw a sweet 2018 Honda Civic and feel in love. The dealer that came out to greet me, James Miller, was the previous owner and had a sentimental attachment to it. He was very helpful in helping through the purchasing process and assured me continued contact for any issues.
Sam was great in helping me get the car I wanted and management was kind and helpful
Thank you Joshua,Jenni and Paul for working late to get us in our car!! ❤️
Just want to say what outstanding sales support I experienced associated with my recent purchase of my new Chevy Silverado truck. James Miller did an excellent job understanding my needs. As I am from Robbinsville, he worked with me to help locate the right truck that checked all the important boxes. He was highly knowledgeable of the truck and was very patient with all my questions. No pressure at all. James was highly supportive before and during this purchase process. More importantly, he continues to be supportive even after the sale as I have had further questions following my purchase. ...
My wife and I went out today in search of her a new vehicle. We weren’t expecting to find anything she was dead set on today but James Miller exceeded our expectations. He greeted us before we even reached the door and was able to find us a car that checked off every box we had. The purchasing process was so smooth he was able to get us out in enough time to make it to a non related appointment we had, in our new car! Bravo to James and his team at Auto Star, we couldn’t have ...
Had a very wonderful experience with them would highly recommend to anyone looking for a new or used vehicle.
We went to browse cars with no plan in buying one today but it just so happened to work out that way. It was a very easy, smooth process with James Miller. He greeted us, gave us so much information and we were in and out of there in a breeze. I would highly recommend him if you are in the market for a vehicle. He had a welcoming smile and amazing personality. He helped us find the righr car for the right price without difficulty.
Awesome customer service! Within the 1st day of looking through the site I was contacted and set up with a vehicle. They did all the work. The staff were so friendly and welcoming as well and took the stress out of car buying....10/10.
Great staff at Auto Star! Thanks for everything. Professional experience at every step. Will be back!
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I have always had a great experience with AutoStar of Waynesville. This time I went in to trade my Spark for something bigger. I walked out driving a 2019 Chevy Colorado in which I am very happy with. I told Kelsey which features I was looking for and she pointed me in the right direction. Ian was very helpful as well, he got my car financed with affordable payments. Dan did a wonderful job finalizing everything for me. I would highly recommend this dealership! Everyone is very helpful and friendly.
I wanted to thank Jenny and Sam for all their hard work! I'll definitely be back!
Went above and beyond to get us into the perfect car that we wanted for our Family!
A truly great experience! Joshua was super helpful. I highly recommend! We will be back.
Everyone was helpful in making sure we were able to get the car. Thank you.
They are very attentive and super nice! They are awesome! Sam was great with everything!
I enjoyed my dealer experience, The finance manager is at the top of her game and made the entire process easy to navigate.
This is a great place to buy a vehicle. My husband and I both now have vehicles from there. Greggory was so helpful and friendly and we will definitely tell others that is interested in buying a vehicle to come and see him ! Some others that I have to comment on is Jenni in finance that was so very nice and has the sweetest personality and done such a great job helping us. Ian went out of his way to try to get me in the best payment range that I could afford and was so very helpful. Brooke talked ...
Sam and ian were amazing, so kind and easy to work with! They made everything go quick and easy! We appreciate them so much!
I would recommend Auto Star. They were very efficient and answered all my questions. Everything post delivery was honored.
I loved our salesman ! Greg was very professional and friendly. He put his customers first and it worked hard to make sure that I was well taken care of, and I really liked that!
Our sales associate Joshua, the sales manager and the business manager were all very professional. They made it nice and simple buying experience. I will Highly Recommend Joshua and the AutoStar Dealerships... Thank you again.
Jenni and Sam were awesome to work with and made the whole experience easy and stress free!
Experience was straight to the point and painless. We came in wanting to look at a car and left with the car the same day. They even worked with us on a warranty that fit our budget perfectly. Highly recommend Ron and the crew at Autostar.
Came from Tennessee and was very pleased with my experience and Ron and Paul was wonderful.. Paul took extra time to get me the best interest rate in this bad times … will go there again if I ever get anyone…
Salesman came out quickly to see if we needed help. Everyone was friendly and helpful. Found exactly what we needed
Friendly people and it took no time at all to buy my son's first car.
Dale was excellent to deal with. he was very professional and I enjoyed working with him. He made the process of selling 2 cars very easy and I would use him again in future transactions.
James was a pleasure to work with. He was very helpful to us on purchasing our new Truck. Thank you James for all your help.
Straight forward professional service. They didn’t BS and were able to make a deal that worked for us. I would highly recommend the entire team. All this and it didn’t take all day. A true pleasure to do business with.
Bought my truck in October 2021 and have LOVED it! Thanks Ron for the excellent customer service!!!
they tried until they could get me my dream car & i am so appreciative of that. they were awesome!!
Kaitlynn was so easy to work with and made buying our vehicle easy! I would definitely recommend Auto Star to our family and friends when purchasing a vehicle. Thank you for making something that is stressful less stressful.
Fast, easy, & very friendly service. They showed us every feature our ideal vehicle had to offer & helped us set it up. Exceptional customer service. 😍
Can’t thank everyone at AutoStar enough for my new car!!! Y’all are the best!
Miss Grubb is a very qualified salesperson and we are very satisfied and will recommend her to others
Kelsey was really easy to talk to and work with. She was very knowledgeable about all the questions I had.
I would like to commend my Saleslady Kelsey Shipman for her expertise in getting me a great deal on the exact truck I was looking for! She made the experience so pleasant with trading my car n and replacing it with a more useful choice. I would recommend Kelsey to anyone wanting to work with a fair and kind dealership experience. Thank you Kelsey and AutoStar!
Joshua did a great job helping me today. He answered every question I had and bled make the process easy!
Easy people to deal with from the moment you get there. I have experienced buying two vehicles from Auto Star in Waynesville with two different sales people. Manny and Kaitlynn were both great, answered any questions and helped us with learning the features of our purchases. Prices were lower than anywhere else around. Good deal for us in my opinion.
I Just wanted to say a big thank you to Mrs Kimberly Louis she's genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $2000 and got $16,700 in a week. I only wish I had known about you earlier from the first moment I decided to trade. Nevertheless, I am grateful! contact her via Email: [email protected] WhatsApp: + 1 (860) 556‑3122
Staff was very responsive and helpful. Not pushy, they just let us look at what we wanted to look at and drive what we wanted to drive. Great experience and a great atmosphere. Will buy here again.
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