Customer Testimonials

They’re great, always helpful and kind and caring. I come here for anything I need for my truck, and anytime I am purchasing a new car.

One of the best car buying experiences I've ever had. No games, gimmicks, or surprises. John Buckner was awesome. He understood what I wanted and went the extra mile to find the right vehicle. This was a really great experience and I highly recommend AutoStar of Waynesville

I purchased my 2016 Chevy Trax from AutoStar, from John Buckner, there was a small paint chip on it, John happily agreed to have it fixed by there body repairman. I don't know the repairman's name but he did a wonderful job. You couldn't even tell it had been chipped when he finished. I was very pleased with the service I received from AutoStar of Waynesville.

Being from Tennessee, this was my first time buying a vehicle out of state, and the staff made it a very painless event. They were very conscious of my time limitations, and even brought a vehicle from another location to the one I was coming to in order to save me an additional trip.

Loved them!!!! They helped me out so much shout out to Jenny and Kendra they done a GREAT job!!!!!

not only a great selection of vehicles,but a friendly an extra helpful staff

James was a great. Not too pushy and extremely helpful. He made finding my son's first vehicle quick and easy. He paid special attention to what we had in mind and what our budget was.

At Waynesville AutoStar has always provided excellent customer service to our family. I have taken my Tahoe there for several years and will continue to do so.

Worked with Michael Letterman great salesman, knowledgeable, patient and good spirit. The dealership atmosphere was pleasant not pushy. The management took his time to speak with me and gave me history on the vehicle I bought. Very good experience. Thank you

From the first time my family, and I went to look at, and purchase our truck, the staff and customer service at Waynesville Chevrolet has been a wonderful experience. We couldn't ask for a better place nor better people that will work, and treat you like family. Even when I take my truck back for repairs, I get the same warm welcome everytime. Thanks guys for being such good people, and having very dependable vehicles. To anyone that reads this review, you can't go wrong with purchasing a vehicle or getting repairs completed at Waynesville Chevrolet/Autostar.

I submitted the finance application online and received an immediate response. I was told I could drive away with a vehicle today and DID! Shane talked to me about what I was looking for, gathered my information and Amanda got the approval offer. I cried happy tears because my prayers were being answered, and with professional and caring people! I highly recommend them to anyone! I love our new 2016 Nissan Rogue!

A few months ago I purchased a Jeep Wrangler right after my dad purchased his Equinox from Autostar of Sylva. We were treated so wonderfully, I brought my boyfriend down here today so he could buy him a new F-150! Shane and Amanda King, and Jesica have made us feel like family and we can't imagine doing business anywhere else! It is so important that we support our community by shopping local and that includes big purchases like cars! If you want a BIG experience but a small town feeling then Autostar is the way to go! Thank you ...

The service department and technicians were very careful and attentive to my needs and fulfilled everything I requested. I will be back if anything else is required.

Great People!! All the sales people were very helpful

Transaction went smoothly. Everyone treated me very kind and stayed after hours to complete the purchase of me 2016 Jeep Cherokee. I will recommend them!

Fantastic dealership to work with ,very friendly staff and service .very fast buying time ,I was shocked at how painless the experience was ,thank you for great service ,I love my 2019 jeep

John was fantastic to work with! Both personable and easy going, John listened to what I was looking for and did not try to push anything I wasn't prepared to pay for (like other dealerships had). He showed me the car I was looking at online on a Saturday. He let me take a longer test drive and answered questions I had about available car parts, safety features and more. Once I found a vehicle in Sylva I wanted, he got it to Waynesville in the same day! Late on a Monday afternoon (The SAME day I asked if ...

Had a great experience at the service department. They were kind and did a great job on my car. There prices were very reasonable. I would recommend them to everyone!! If you want good service for your car and a very clean and nice place to wait you must go there!!

Buying a car is always a stressful time, but the staff at Auto Star of Waynesville did an excellent job making the experience less so. I truly appreciate the dedication to service and professionalism I received as a customer.

Love my new Encore. My sales person, Mr Billy Bryant was so helpful when I bought my first vehicle here that I asked for him to assist me again. I highly reccomend you all for any and all vehicle purchases.

Excellent overall process buying my new Rubicon. Rand was friendly, professional, and had a solid knowledge of the vehicle I purchased. Dan completed the financing process without delay, and my Jeep was ready for delivery when we finished.

I bought my Nissan Rogue from Shane King at AutoStar of Sylva NC in May of 2017 and it has been an awesome car! I told Shane what I wanted and how much I had to spend and he cane through! I recommend Shane King at AutoStar of Sylva for anyone who needs a good automobile! Connie Manley

Brooke Banks and Rand Johnson made what would normally be a nerve wracking chore easy and enjoyable. From helping me figure out which brand and model would best serve my needs to finding the perfect car with all of the features that were important to me. From the minute I walked in the door until I drove away it was pretty stress free!

Was referred by a friend.. Very pleased. Jenni was a great help and worked with us until we were one-hundred percent satisfied! Love my new ride!

Didn’t think I’d be going home with a new car today but I am! They didn’t stop working on finding me a small suv. Needless to say I am very pleased with the help and vehicle that I received from them today. Thanks Jessica!

Very level headed cautious young man who was very patient and understanding. He worked hard for the sale and I appreciated all of his help.

We broke down on vacation. Able to get the vehicle to Waynesville Chevrolet Buick. We were so blessed and fortunate to be helped by Sean Cash. He was helpful, kind, understanding, and efficient. He also pointed out that we needed tires and an alignment. We were assigned a rental car and were on our way. Sean called when our car was ready, and it was a short trip back from our destination. Very pleasant experience. And having car trouble on vacation is usually not pleasant at all!

Would definetley recommend this dealership to everyone I know. Jenni was awesome and patient. Thanks for finding me the car I was looking for. Go see Jenni!

Knowledgeable, great customer service. Helpful. Ordered a wheel we needed replaced after a hit n run accident. Called when part came in and set up appointment. Wirk wad done in timely manner and thorough. Overall great experience with all the service folks we dealt with

We were very happy with our experience. Both Tim in sales and Kirt in finance were very knowledgeable and courteous. Tim answered all our questions and helped us to find the right car for us. Kirt in finance explained each step and all options to us. We were extremely pleased with all staff that we met. All were very courteous, knowledgeable and efficient.